Do I have to write the review requests?

No. Lesson Diary sends them for you.

Can I hide a bad review?

No. A review comes down only if it breaks the rules. The examples are on the policy page: See How reviews work

Do the reviews go on Google?

Learners can copy their review and paste it into Google if they want to. Lesson Diary does not post to Google for you.

Does a pupil need an account?

No. They open a link on their phone.

Will learners get too many emails?

Learners do not get a stream of emails. A student who has turned off automatic emails gets none.

Is it on the free plan?

Learner reviews are included with the paid plan. There is no extra charge.

Reviews

Collect reviews from your students automatically

Lesson Diary sends each learner a review request at an appropriate time. They can leave a review from anywhere, and you see it in the app. Share your reviews on your booking page.

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Part of Driving instructor app and Driving instructor diary and Driving instructor software

A review is easy to forget to ask for

A learner passes, and the next lesson is already waiting. Lesson Diary asks for you, at an appropriate time.

Asked at an appropriate time

Lesson Diary picks the time for each learner.

Their words, on your page

Reviews show on your booking page. Students can add a photo. Turn any review into a picture to post, or print a flyer with a QR code.

Getting new learners is hard

More than 44,000 approved driving instructors are on the register in Great Britain. Your local area may have many of them. A learner has plenty of choice, so they compare.

Why reviews matter

Word of mouth still helps. But learners today also look online before they book, and reviews are what they find.

People in general do the same. In a YouGov survey of 2,119 adults in Great Britain, 71% said they check customer reviews or ratings to see if they can trust an online shop.

A guide written for learner drivers says to check online reviews even when a friend has recommended an instructor.

Why you need to be found online

When there are so many instructors, you win a new learner by being easy to find and easy to trust. Learners look you up before they book. A booking page with real reviews gives them a reason to choose you. A search that finds nothing gives them no reason.

How we can help you improve your online presence

Your booking page is set up so search engines can find it. It shows your name, area and brand, with reviews, pass photos and badges. Share it with a link or a QR code.

Turn any review into a picture to post online, or print a flyer with a QR code.

Your students can share their achievements online in a few clicks. That helps your online presence and can lead to new enquiries.

Sources: YouGov, how UK shoppers check if an online store is legit, January 2026; Collingwood, how to find a suitable driving instructor; GOV.UK, driving instructor and motorcycle instructor register data.

Watch learner reviews in action

A learner is asked for a review, writes it on their phone, and it shows on your booking page. Turn it into a picture to share.

Common questions

Do I have to write the review requests?: No. Lesson Diary sends them for you.
Can I hide a bad review?: No. A review comes down only if it breaks the rules. The examples are on the policy page: See How reviews work
Do the reviews go on Google?: Learners can copy their review and paste it into Google if they want to. Lesson Diary does not post to Google for you.
Does a pupil need an account?: No. They open a link on their phone.
Will learners get too many emails?: Learners do not get a stream of emails. A student who has turned off automatic emails gets none.
Is it on the free plan?: Learner reviews are included with the paid plan. There is no extra charge.